Privacy Policy

The user affirms and acknowledges their consent, understanding, and agreement regarding the Privacy Policy of ecolook.biz, the Website. Furthermore, the user confirms their acceptance of the terms and contents outlined in the said Privacy Policy

Limited User:

The User agrees not to engage in activities like reverse engineering, copying, distribution, or unauthorized alteration of information or software from the Website. Replicating, copying, or altering content for both commercial and non-commercial purposes is strictly prohibited and may lead to legal action under applicable laws.

User Conduct and Rules:

By using the Website and the Service, you commit to responsibly post and upload appropriate content. Specifically, you agree not to engage in actions that harm others' legal rights, defame, abuse, harass, stalk, or threaten anyone. You will not post or circulate inappropriate, profane, defamatory, obscene, indecent, or unlawful content. Uploading files protected by intellectual property laws without proper rights or consents is prohibited, as is distributing files with harmful software. Participation in surveys, contests, pyramid schemes, or chain letters is not allowed. You must not download files if you know they can't be legally distributed. Deleting author attributions, legal notices, or proprietary designations from uploaded files is not permitted, and you must follow service-related codes of conduct when applicable. Compliance with all applicable laws and regulations is expected. Any violation of these terms or other Website rules is prohibited. Exploitative behavior is strictly forbidden, and we may revoke Cash on Delivery, refuse services, terminate accounts, or cancel orders if we believe such actions violate the law or harm our interests. Making derogatory or defamatory statements about ecolook.biz, its associates, employees, officers, or partners on any ecolook.biz platform is also not allowed.

User Warranty and Representation:

The user affirms and assures that they possess ownership of the content they submit or have the necessary authorization to use said content. Furthermore, they assert that the content in question does not violate the rights of others, including but not limited to property rights, intellectual property rights, or any other legal rights. Additionally, the user guarantees that, to the best of their knowledge, there are no ongoing or imminent legal actions, lawsuits, proceedings, or investigations related to any content, including trademarks, trade names, service marks, and copyrights, whether previously or presently utilized in conjunction with the services provided by ecollok.biz.

Intellectual Property Rights:

Unless specified otherwise or explicitly stated, ecolook.biz owns all Intellectual Property Rights related to the Website. This includes copyrights, patents, trademarks, and other rights related to content, design, and technology. You agree not to use, reproduce, or distribute any content from the Website owned by ecolook.biz.

Links To Third Party Sites:

The Website may contain links to other websites (Linked Sites). ecolook.biz has no control over these Linked Sites and is not responsible for their content or any data received from them. These links are provided for convenience and do not imply endorsement by ecolook.biz. Users should independently verify information for accuracy before relying on it.

Disclaimer of Warranties/Limitation Of Liability:

ecolook.biz aims for accuracy on the Website but doesn't guarantee it. We're not responsible for any damages, whether direct or indirect, resulting from using the Services, unauthorized access, or any matter related to the services, including data loss or service interruptions. We're not liable for delays or issues arising from using the Website. Users download materials at their own risk, and we're not responsible for any resulting computer damage or data loss.

Indemnification:

You agree to protect, defend, and absolve ecolook.biz and its employees and officers from any losses, liabilities, claims, damages, costs, and expenses, including legal fees, arising from any breach of these Terms or failure to fulfill your obligations stated in these Terms.

Pricing:

The prices of products are detailed on our Website and are considered part of these Terms. All prices are denominated in Indian rupees and are subject to change at ecolook.biz discretion

Shipping:

The title and the risk of loss for all products you order will transfer to you when ecolook.biz ships them to the shipping carrier

Delivery:

ecolook.biz will attempt delivery three times, and if unsuccessful due to customer unavailability, the order may be canceled. Estimated delivery times are provided on the Order Summary page, and delays may occur due to weather, flight delays, political disruptions, or unforeseen circumstances. Notifications will be sent in such cases. ecolook.biz is not liable for any mental distress caused by delivery delays, and customers can cancel orders with refunds for prepaid items.

Title to goods is transferred upon order placement, irrespective of shipping or cash-on-delivery. Termination by ecolook.biz may occur if you breach the Terms, resulting in content deletion. You are responsible for payment of ordered services/products until termination, and any accrued royalties under the User License Agreement will be honored

Termination:

ecolook.biz can suspend or terminate your access to the Website or any Service if it believes you've violated the Terms.

If either you or ecolook.biz ends your access, ecolook.biz may delete related content without liability to you or third parties.

You're responsible for payment of ordered Services/products until termination. Any accrued royalties per the User License Agreement will be honored

Governing Law

These terms are governed by Indian law, without considering conflict of laws. Any disputes will be exclusively handled by the courts in Bnagalore

Headings-

Headings and subheadings are provided for convenience and do not define or limit the Terms, the right to use the Website, or any other section/page of the Website or Linked Sites in any way

Interpretation Of Number And Genders:

These Terms apply to both singular and plural forms of defined terms. Pronouns include both masculine and feminine forms when necessary. "Include," "includes," and "including" mean "without limitation." Unless stated otherwise, terms like "herein" refer to the entire set of Terms.

Severability:

If any part of these Terms is found invalid or unenforceable, only that specific part will be affected, while the rest of the Terms remain in full force and effect

Report Abuse:

Under these Terms, users are solely responsible for all content uploaded on the Website. ecolook.biz does not review or endorse user content and cannot vouch for its accuracy or legality. Users may be legally liable for their content, including defamation or copyright infringement

Unauthorized Charges on your card:

If you notice unfamiliar charges on your credit/debit card from ecolook.biz, check with family members or colleagues authorized to make purchases. If the charge remains unexplained, report it as unauthorized within 59 days to initiate an investigation by Ecolook Fashion.

Cancellation of Fraudulent/Loss to business Orders:

To ensure a secure shopping experience, we monitor transactions for fraud. If we detect suspicious activity, we may cancel past, pending, and future orders without liability. We may also refuse or cancel orders due to pricing errors or stock unavailability. Additional verifications may be necessary before accepting an order, and we'll contact you if your order is partially or fully canceled. If your card is charged for a canceled order, the amount will be refunded to your card account. Promotional vouchers used for canceled orders may not be refunded.

Fraudulent Customer Scenarios:

• Customer doesn't respond to payment verification email.
• Customer fails to provide required payment verification documents.
• Misuse of another customer's contact information.
• Use of invalid email or phone number.
• Excessive use of a voucher code.
• Use of a special voucher not assigned to the email ID.
• Return of incorrect products.
• Refusal to pay for an order.
• Involvement in snatch-and-run incidents.

Loss to Business Scenarios:

Customers with a high return rate, cases involving invalid or incomplete addresses, and frequent requests for minor compensation due to delays may result in the blocking of customer accounts falling into the fraudulent or loss to business categories. Regarding promotions, contests, offers, and campaigns, Ecolook Fashion's general terms include issuing gift cards or vouchers directly to customers without responsibility for misuse or damage, allowing the use of only one credit note/gift voucher/voucher per order unless specified otherwise, and issuing refunds in the original payment method. Promotional discount vouchers apply to specified purchases and won't be reissued for unsuccessful orders. Contest-specific terms are available on the site, and Ecolook Fashion reserves the right to modify or withdraw promotional schemes at its discretion. For voucher or scheme inquiries, contact customer care. Contest participation releases Ecolook Fashion from liability, and orders placed using promotional vouchers may be canceled without voucher refunds in certain cases. Unauthorized voucher publication will be addressed legally, and vouchers are valid for full-priced products only, cannot be combined with other offers, and are limited to one per transaction.

Disclaimer:

Customers are advised to log in early if they wish to access premium products or styles, as our sales operate on a "first come, first served" basis. Sold-out merchandise is not replenished, and we do not guarantee stock availability. You will only be notified when an item is no longer available. For contests, separate terms and conditions are provided on the site. If there's a conflict between these T&C and contest terms, the contest terms will take precedence.

As a merchant, we bear no responsibility for any loss or damage resulting, whether directly or indirectly, from the authorization decline of a Transaction. This may occur if the Cardholder surpasses the preset limit that has been mutually established between us and our acquiring bank from time to time